This framework aims to encourage, support, and reinforce desired behaviors within your organization.

  • Programs: To promote a behavior aligned with your organizational culture, you can implement a series of programs.
  • Practices: Over time, these programs encourage consistent behavior, eventually becoming common practice among staff. New recruits will readily observe and adopt these behaviors.
  • Policies: Eventually, these behaviors transform into expectations—policies against which performance is appraised.

So, when aiming to instill a desired behavior in your team, consider the 3Ps: programs, practices, policies.